Account and data
Delete your account and data.
Last updated: October 1, 2026. On Android, delete your Cloud Sync account and its cloud data from inside the app in under a minute. On iPhone there is no DressMeasurement account: your data lives on your device and in your own iCloud, not on our servers.
On Android (Cloud Sync accounts)
In the app, open App Settings, then Cloud Sync, then Delete account. This immediately deletes your account, meaning your email or Google sign-in identity, and its cloud copy of your data: profiles, measurements, custom measurements and pages, notes, photos, body-scan images, and measurement history stored in the cloud.
Data stored only on your phone is not affected. It stays until you delete it yourself or uninstall the app.
Deleting your account does not cancel a Google Play subscription. Cancel separately from Google Play, under Payments and subscriptions.
Operational server logs, which can contain your account ID, are kept for up to 90 days for security and abuse monitoring, then discarded.
Can't open the app?
Email support from the address on your account and ask us to delete it. We will confirm and complete the deletion within 30 days.
Lapsed subscriptions
If a Tailor Shop subscription lapses and the account is never actively deleted, its cloud data is deleted automatically 12 months after the subscription ends.
On iPhone
There is no DressMeasurement account on iPhone. Your profiles, measurements, notes and photos live on your device and in your own iCloud, not on our servers. Delete individual profiles from inside the app, or remove the app's iCloud data entirely from iOS Settings: tap your name, then iCloud, then Manage Account Storage.
Beyond usage analytics and crash reports (see the privacy page), the apps send us only what you choose to send: a fit feedback answer, a brand request, or, if you turn it on, anonymous Body Scan sharing (below). None of these needs an account.
Anonymous Body Scan sharing (iPhone and Android)
Sharing is off unless you turn it on, and works without an account. If you did, each accepted Body Scan measurement sent an anonymous copy: the silhouette, pose points and measurement details, never your photo, name, profile or an account. See the privacy page for exactly what is in a copy.
Because a shared copy carries no account or identity, we cannot find the copies that came from you, so we cannot delete them on request, and deleting a Cloud Sync account does not remove them. You can turn sharing off at any time in App Settings > Body Scan. That stops further sharing and deletes anything still waiting to upload from your phone.